Application Security
- Regularly scheduled security audits
- Regularly scheduled web application penetration tests
- Public-private key infrastructure with key management and key rotation
- SSAE 16 SOC 2 Type II certified
- ISAE 3402 certified
- Strong encryption of sensitive data at rest
Data Center Security
- SSAE 16 certified data center
- Comprehensive and regularly tested Disaster Recovery and Business Continuity plan
- See the complete list of AWS compliance here
Network Security
- Runtime environment hardening with restricted network access and security zones
- Data and network isolation between customers
- All agent/studio to Cloud communication using SSL/TLS encryption
Degraded performance on Talend Cloud Login in AWS - US East (N. Virginia)
Incident
Report for Talend Cloud
Resolved
The issue has been resolved. If you have any questions, please contact our support team at customercare@talend.com.
Update
We are still experiencing occasional login timeouts in the US and APAC regions. The problem has been identified as an outgoing CloudFlare incident (as CloudFlare is used by our IAM provider). Our IAM provider is actively working to resolve the issue and restore the service performance. For additional information about the CloudFlare incident and its current status, please refer to https://www.cloudflarestatus.com/.
Monitoring
A fix has been implemented and we are monitoring the results.
Investigating
We are currently experiencing degraded performance with Talend Cloud logins in AWS - US East (N. Virginia) region. We are investigating the issue and will provide an update soon.
This incident affected: AZURE - West US (California) (Talend Cloud Management Console, Talend Cloud Pipeline Designer, Talend Cloud Data Stewardship, Talend Cloud Data Inventory, Talend Cloud Data Preparation, Talend Cloud API Designer), AWS - Asia Pacific (Tokyo) (Talend Cloud Data Preparation, Talend Cloud Management Console, Talend Cloud Data Stewardship, Talend Cloud API Designer, Talend Cloud Pipeline Designer, Talend Cloud Data Inventory), and AWS - US East (N. Virginia) (Talend Cloud Data Preparation, Talend Cloud Management Console, Talend Cloud Data Stewardship, Talend Cloud API Designer, Talend Cloud Pipeline Designer, Talend Cloud Data Inventory).