Application Security
  • Regularly scheduled security audits
  • Regularly scheduled web application penetration tests
  • Public-private key infrastructure with key management and key rotation
  • SSAE 16 SOC 2 Type II certified
  • ISAE 3402 certified
  • Strong encryption of sensitive data at rest
Data Center Security
  • SSAE 16 certified data center
  • Comprehensive and regularly tested Disaster Recovery and Business Continuity plan
  • See the complete list of AWS compliance here
Network Security
  • Runtime environment hardening with restricted network access and security zones
  • Data and network isolation between customers
  • All agent/studio to Cloud communication using SSL/TLS encryption
All Systems Operational
AWS - US East (N. Virginia) Operational
Talend Cloud Public API Operational
Cloud Engine Services Operational
Remote Engine Services Operational
Talend Cloud Data Preparation Operational
Talend Cloud Management Console Operational
Talend Cloud Data Stewardship Operational
Talend Cloud API Designer Operational
Talend Cloud API Tester Operational
Talend Cloud Pipeline Designer Operational
Talend Cloud Data Inventory Operational
AWS - Europe (Frankfurt) Operational
Talend Cloud Public API Operational
Cloud Engine Services Operational
Remote Engine Services Operational
Talend Cloud Data Preparation Operational
Talend Cloud Management Console Operational
Talend Cloud Data Stewardship Operational
Talend Cloud API Designer Operational
Talend Cloud API Tester Operational
Talend Cloud Pipeline Designer Operational
Talend Cloud Data Inventory Operational
AWS - Asia Pacific (Tokyo) Operational
Talend Cloud Public API Operational
Cloud Engine Services Operational
Remote Engine Services Operational
Talend Cloud Data Preparation Operational
Talend Cloud Management Console Operational
Talend Cloud Data Stewardship Operational
Talend Cloud API Designer Operational
Talend Cloud API Tester Operational
Talend Cloud Pipeline Designer Operational
Talend Cloud Data Inventory Operational
AWS - Asia Pacific (Sydney) Operational
Talend Cloud Public API Operational
Cloud Engine Services Operational
Remote Engine Services Operational
Talend Cloud Data Preparation Operational
Talend Cloud Management Console Operational
Talend Cloud Data Stewardship Operational
Talend Cloud API Designer Operational
Talend Cloud API Tester Operational
Talend Cloud Pipeline Designer Operational
Talend Cloud Data Inventory Operational
AZURE - West US (California) Operational
Cloud Engine Services Operational
Remote Engine Services Operational
Talend Cloud Management Console Operational
Talend Cloud Pipeline Designer Operational
Talend Cloud Public API Operational
Talend Cloud Data Stewardship Operational
Talend Cloud Data Inventory Operational
Talend Cloud Data Preparation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 13, 2022

No incidents reported today.

Aug 12, 2022
Talend Cloud Management Console (TMC)
Resolved - The issue is now resolved, and you can create and update triggers of your TMC tasks in production. Talend Support will get back to you if you were impacted by this incident. While continuing the investigations we figure out that trigger creation and updates between 27/7/2022 and 12/08/2022 were ignored even if reflected correctly in the UI. All customers notified by support will have to update the impacted tasks to ensure that the task will be triggered at the expected time.

If you have any questions, please contact our support team at customercare@talend.com.
Aug 12, 18:15 UTC
Monitoring - The issue is now resolved, and you can create and update triggers of your TMC tasks in production. Talend Support will get back to you if you were impacted by this incident. While continuing the investigations we figure out that trigger creation and updates between 27/7/2022 and 12/08/2022 were ignored even if reflected correctly in the UI. All customers notified by support will have to update the impacted tasks to ensure that the task will be triggered at the expected time.

If you have any questions, please contact our support team at customercare@talend.com.
Aug 12, 17:18 UTC
Update - Thank you for your patience.
We better identified the nature of the problem. Some schedule changes were being ignored when updated through the UI. The issue started on July 27th and is still present. The team is actively working on a resolution and we expect the situation to be resolved before August 13th 00:00 UTC. No action is required on your part, but please refrain from updating existing TMC trigger schedules through the UI until the issue is resolved.
The affected tasks are available from Talend Support at the end of the incident.
Aug 12, 14:28 UTC
Identified - We have identified a functional degradation in TMC cron schedule storage. Some trigger modifications are ignored by TMC. Investigations are ongoing to identify more clearly the impact and fix this. During this time, all customers should refrain from updating their existing TMC trigger schedule from the UI or restrict it to a single trigger (and CRON should be preferred).
Aug 12, 09:58 UTC
Aug 11, 2022

No incidents reported.

Aug 10, 2022
Talend Cloud Azure (US West)
Resolved - The issue has been resolved. As not all jobs failed during the time of the incident, we invite all customers to check the status of their jobs and to relaunch the execution that failed during this timeframe.
If you have any questions, please contact our support team at customercare@talend.com.
Aug 10, 18:06 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 10, 17:51 UTC
Identified - The issue has been identified and the fix is being implemented.
Aug 10, 17:48 UTC
Investigating - We are currently experiencing a major outage for Talend Cloud in Azure West US region. We are investigating the issue and will provide an update soon.
Aug 10, 17:10 UTC
Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

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Past Talend Cloud Uptimes
May-22Jun-22Jul-22
Talend Cloud AWS US100.000%100.000%100.000%
Talend Cloud AWS EU100.000%100.000%100.000%
Talend Cloud AWS AP100.000%100.000%100.000%
Talend Cloud AWS AU100.000%99.903%100.000%
Talend Cloud AZURE US99.933%99.572%99.841%