Application Security
  • Regularly scheduled security audits
  • Regularly scheduled web application penetration tests
  • Public-private key infrastructure with key management and key rotation
  • SSAE 16 SOC 2 Type II certified
  • ISAE 3402 certified
  • Strong encryption of sensitive data at rest
Data Center Security
  • SSAE 16 certified data center
  • Comprehensive and regularly tested Disaster Recovery and Business Continuity plan
  • See the complete list of AWS compliance here
Network Security
  • Runtime environment hardening with restricted network access and security zones
  • Data and network isolation between customers
  • All agent/studio to Cloud communication using SSL/TLS encryption
All Systems Operational
AWS - US East (N. Virginia) Operational
Talend Cloud Public API Operational
Cloud Engine Services Operational
Remote Engine Services Operational
Talend Cloud Data Preparation Operational
Talend Cloud Management Console Operational
Talend Cloud Data Stewardship Operational
Talend Cloud API Designer Operational
Talend Cloud API Tester Operational
Talend Cloud Pipeline Designer Operational
Talend Cloud Data Inventory Operational
AWS - Europe (Frankfurt) Operational
Talend Cloud Public API Operational
Cloud Engine Services Operational
Remote Engine Services Operational
Talend Cloud Data Preparation Operational
Talend Cloud Management Console Operational
Talend Cloud Data Stewardship Operational
Talend Cloud API Designer Operational
Talend Cloud API Tester Operational
Talend Cloud Pipeline Designer Operational
Talend Cloud Data Inventory Operational
AWS - Asia Pacific (Tokyo) Operational
Talend Cloud Public API Operational
Cloud Engine Services Operational
Remote Engine Services Operational
Talend Cloud Data Preparation Operational
Talend Cloud Management Console Operational
Talend Cloud Data Stewardship Operational
Talend Cloud API Designer Operational
Talend Cloud API Tester Operational
Talend Cloud Pipeline Designer Operational
Talend Cloud Data Inventory Operational
AZURE - West US (California) Operational
Cloud Engine Services Operational
Remote Engine Services Operational
Talend Cloud Management Console Operational
Talend Cloud Pipeline Designer Operational
Talend Cloud Public API Operational
Talend Cloud Data Stewardship Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 29, 2020

No incidents reported today.

Sep 28, 2020

No incidents reported.

Sep 27, 2020

No incidents reported.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020
Talend Cloud AWS (APAC) - Talend Management Console
Resolved - We have experienced problems of Talend Cloud Management Console User Interface in AWS - Asia Pacific (Tokyo) region. The job execution was not impacted during that time.
The issue has been resolved. If you have any questions, please contact our support team at customercare@talend.com.
Sep 20, 18:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 20, 17:42 UTC
Investigating - We are currently experiencing a service disruption for Talend Cloud Management Console in AWS APAC region. We are investigating the issue and will provide an update soon.
Sep 20, 17:31 UTC
Sep 19, 2020
Talend Cloud AWS - Europe (Frankfurt)
Completed - The scheduled maintenance has been completed.
Sep 19, 03:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 01:00 UTC
Scheduled - Important: dates and times have changed from the previous notice. Please read carefully.

Talend Cloud internal services are being updated to avoid future maintenance windows.
The consequence will be an interruption of the platform.

Preparation and Impact
Currently running jobs or services will continue to run to completion during the maintenance window. Statuses and logs will be updated and available once the Talend Cloud region is operational again. During the maintenance window, scheduled jobs and/or scheduled plans and jobs within such plans will not run. Missed runs will not be retried automatically. Should you wish to execute missed runs you are asked to schedule them outside the maintenance window.

Contact Support for Further Information
If you have any questions or concerns, please do not hesitate to contact us by phone, web https://support.talend.com/ or email customercare@talend.com.
Click here to check in your timezone
Aug 12, 15:15 UTC
Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020
Talend Cloud Azure (West US) - Talend Cloud Management Console
Resolved - The issue has been resolved. If you have any questions, please contact our support team at customercare@talend.com.
Sep 15, 17:39 UTC
Monitoring - The issue has been resolved. We are currently monitoring the log delivery for Cloud Engines and Remote Engines at Talend Management Console to ensure that it is back to normal.

If you have any questions, please contact our support team at customercare@talend.com.
Sep 15, 16:38 UTC
Identified - We are experiencing log delivery delays on Talend Cloud Management Console for Cloud Remote Engines and Cloud Engines at Talend Cloud Azure (West US) region. The jobs are running correctly.

We apologise for the inconvenience and are working to restore the service performance.

If you have any questions, please contact our support team at customercare@talend.com.
Sep 15, 15:05 UTC
Talend Cloud Azure (West US) -- degraded performance at Talend Cloud Management Console
Resolved - The issue has been resolved. If you have any questions, please contact our support team at customercare@talend.com
Sep 15, 15:01 UTC
Monitoring - We have experienced intermittent failures with Publish to Cloud functionality from Talend Studio on Azure US platform on Tue Sep 15 2020 between 05:42 AM EST (09:42 UTC) and 09:20 AM EST (13:20 UTC).

The issue has been resolved. We are currently monitoring the Talend Management Console service to ensure that it is back to normal.

If you have any questions, please contact our support team at customercare@talend.com.
Sep 15, 13:57 UTC
← Incident History Powered by Statuspage
Past Talend Cloud Uptimes
Jun-20Jul-20Aug-20
Talend Cloud AWS US99.998%100.000%100.000%
Talend Cloud AWS EU99.988%99.917%99.988%
Talend Cloud AWS AP100.000%100.000%100.000%
Talend Cloud AZURE US99.952%99.947%99.877%