Application Security
  • Regularly scheduled security audits
  • Regularly scheduled web application penetration tests
  • Public-private key infrastructure with key management and key rotation
  • SSAE 16 SOC 2 Type II certified
  • ISAE 3402 certified
  • Strong encryption of sensitive data at rest
Data Center Security
  • SSAE 16 certified data center
  • Comprehensive and regularly tested Disaster Recovery and Business Continuity plan
  • See the complete list of AWS compliance here
Network Security
  • Runtime environment hardening with restricted network access and security zones
  • Data and network isolation between customers
  • All agent/studio to Cloud communication using SSL/TLS encryption
All Systems Operational
AWS - US East (N. Virginia) Operational
Talend Cloud Public API Operational
Cloud Engine Services Operational
Remote Engine Services Operational
Talend Cloud Data Preparation Operational
Talend Cloud Management Console Operational
Talend Cloud Data Stewardship Operational
Talend Cloud API Designer Operational
Talend Cloud API Tester Operational
Talend Cloud Pipeline Designer Operational
Talend Cloud Data Inventory Operational
AWS - Europe (Frankfurt) Operational
Talend Cloud Public API Operational
Cloud Engine Services Operational
Remote Engine Services Operational
Talend Cloud Data Preparation Operational
Talend Cloud Management Console Operational
Talend Cloud Data Stewardship Operational
Talend Cloud API Designer Operational
Talend Cloud API Tester Operational
Talend Cloud Pipeline Designer Operational
Talend Cloud Data Inventory Operational
AWS - Asia Pacific (Tokyo) Operational
Talend Cloud Public API Operational
Cloud Engine Services Operational
Remote Engine Services Operational
Talend Cloud Data Preparation Operational
Talend Cloud Management Console Operational
Talend Cloud Data Stewardship Operational
Talend Cloud API Designer Operational
Talend Cloud API Tester Operational
Talend Cloud Pipeline Designer Operational
Talend Cloud Data Inventory Operational
AWS - Asia Pacific (Sydney) Operational
Talend Cloud Public API Operational
Cloud Engine Services Operational
Remote Engine Services Operational
Talend Cloud Data Preparation Operational
Talend Cloud Management Console Operational
Talend Cloud Data Stewardship Operational
Talend Cloud API Designer Operational
Talend Cloud API Tester Operational
Talend Cloud Pipeline Designer Operational
Talend Cloud Data Inventory Operational
AZURE - West US (California) Operational
Cloud Engine Services Operational
Remote Engine Services Operational
Talend Cloud Management Console Operational
Talend Cloud Pipeline Designer Operational
Talend Cloud Public API Operational
Talend Cloud Data Stewardship Operational
Talend Cloud Data Inventory Operational
Talend Cloud Data Preparation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 6, 2021

No incidents reported today.

Dec 5, 2021

No incidents reported.

Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021
Talend Cloud AWS - Europe (Frankfurt) - Remote Engines for Management Console
Resolved - Between Mon Nov 29 2021 01:14 PM UTC and Tue Nov 30 2021 09:08 AM UTC, we experienced degraded performance on Talend Management Console Logging for Remote Engines with ver. < 2.11.0 in AWS - Europe (Frankfurt) region. The scheduled job executions were not impacted.

The issue has been identified and resolved, the delayed logs were ingested.

We recommend you to upgrade your Remote Engine to the latest version and validate the presence of the logs for your Talend Jobs running on Remote Engines with ver. < 2.11.0. In case the logs are missing, please do restart the Remote Engines.

If you have any questions, please contact our Support team at customercare@talend.com.
Nov 30, 09:20 UTC
Nov 29, 2021
Talend Cloud AWS (AU) - Remote Engines / Cloud Engines for Management Console
Resolved - We have experienced failed task execution schedules on Talend Cloud Remote Engines and Cloud Engines at Talend Cloud AWS - Asia Pacific (Sydney) region between 09:50 AM UTC and 10:10 AM UTC.
The issue has been identified and resolved. If your task schedules occurred during this 20 minutes window, please consider to check their status and restart them if necessary.
Nov 29, 10:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 29, 10:18 UTC
Investigating - We are currently experiencing a service disruption for Remote Engine & Cloud Engine for Management Console in AWS - Asia Pacific (Sydney) region. We are investigating the issue and will provide an update soon.
Nov 29, 10:14 UTC
Nov 28, 2021
Talend Cloud Azure (West US) - Remote Engines for Management Console
Resolved - Between Sun Nov 28 2021 11:37 PM UTC and Mon Nov 29 2021 00:29 AM UTC, we experienced degraded performance on Talend Management Console Logging for Remote Engines with ver. < 2.8.11 in Azure West US region. The scheduled job executions were not impacted.

The issue has been identified and resolved, the delayed logs were ingested.

We recommend you to validate the presence of the logs for your Talend Jobs running on Remote Engines. In case the logs are missing, please do restart the Remote Engines.

If you have any questions, please contact our Support team at customercare@talend.com.
Nov 28, 23:30 UTC
Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

← Incident History Powered by Atlassian Statuspage
Past Talend Cloud Uptimes
Sep-21Oct-21Nov-21
Talend Cloud AWS US100.000%100.000%*100.000%
Talend Cloud AWS EU99.789%100.000%100.000%
Talend Cloud AWS AP100.000%100.000%100.000%
Talend Cloud AWS AU100.000%100.000%99.954%
Talend Cloud AZURE US100.000%100.000%100.000%
*) this 12 min of downtime are excluded from the monthly SLA as the AWS eu-central-1 network outage being the root cause is considered a force majeure in our terms and conditions. If Talend were to include this outage the SLA for month of October would be 99.973%