Application Security
  • Regularly scheduled security audits
  • Regularly scheduled web application penetration tests
  • Public-private key infrastructure with key management and key rotation
  • SSAE 16 SOC 2 Type II certified
  • ISAE 3402 certified
  • Strong encryption of sensitive data at rest
Data Center Security
  • SSAE 16 certified data center
  • Comprehensive and regularly tested Disaster Recovery and Business Continuity plan
  • See the complete list of AWS compliance here
Network Security
  • Runtime environment hardening with restricted network access and security zones
  • Data and network isolation between customers
  • All agent/studio to Cloud communication using SSL/TLS encryption
All Systems Operational
AWS - US East (N. Virginia) Operational
Talend Cloud Public API Operational
Cloud Engine Services Operational
Remote Engine Services Operational
Talend Cloud Data Preparation Operational
Talend Cloud Management Console Operational
Talend Cloud Data Stewardship Operational
Talend Cloud API Designer Operational
Talend Cloud API Tester Operational
Talend Cloud Pipeline Designer Operational
Talend Cloud Data Inventory Operational
AWS - Europe (Frankfurt) Operational
Talend Cloud Public API Operational
Cloud Engine Services Operational
Remote Engine Services Operational
Talend Cloud Data Preparation Operational
Talend Cloud Management Console Operational
Talend Cloud Data Stewardship Operational
Talend Cloud API Designer Operational
Talend Cloud API Tester Operational
Talend Cloud Pipeline Designer Operational
Talend Cloud Data Inventory Operational
AWS - Asia Pacific (Tokyo) Operational
Talend Cloud Public API Operational
Cloud Engine Services Operational
Remote Engine Services Operational
Talend Cloud Data Preparation Operational
Talend Cloud Management Console Operational
Talend Cloud Data Stewardship Operational
Talend Cloud API Designer Operational
Talend Cloud API Tester Operational
Talend Cloud Pipeline Designer Operational
Talend Cloud Data Inventory Operational
AZURE - West US (California) Operational
Cloud Engine Services Operational
Remote Engine Services Operational
Talend Cloud Management Console Operational
Talend Cloud Pipeline Designer Operational
Talend Cloud Public API Operational
Talend Cloud Data Stewardship Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 3, 2020

No incidents reported today.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020
TMC notification email delays
Resolved - This issue has been resolved and services are operating normally. If you have any questions, please contact our support team at customercare@talend.com.
Jul 28, 22:21 UTC
Update - We are continuing to monitor for any further issues.
Jul 28, 21:33 UTC
Monitoring - Our third party vendor, Sendgrid, has recovered the impacted services. We are currently monitoring our applications to ensure that the service is back to normal.
If you have any questions, please contact our support team at customercare@talend.com.
Jul 28, 21:24 UTC
Identified - Customers may be experiencing issues with TMC notification email delays because of an issue with our third party vendor Sendgrid. You can stay up to date on this incident here: https://status.sendgrid.com/incidents/c2k6nqpr9t7p
Jul 28, 15:04 UTC
Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.

Jul 24, 2020
Talend Cloud AWS (EU) - Talend Cloud Login Failures
Resolved - Between 10:00 AM and 10:25 AM UTC (12:00-12:25 CEST), we experienced login issues and Public API unavailability in Talend Cloud in AWS EU region. The scheduled job executions were not impacted.

The issue has been identified and resolved.

If you have any questions, please contact our support team at customercare@talend.com.
Jul 24, 14:30 UTC
Jul 23, 2020

No incidents reported.

Jul 22, 2020
Talend Cloud AWS (EU) - Talend Cloud Data Preparation / Data Stewardship / API Designer / Pipeline Designer / Data Inventory
Resolved - This incident has been resolved.

If you have any questions, please contact our Support team at customercare@talend.com.
Jul 22, 12:46 UTC
Monitoring - A fix has been implemented. We are currently monitoring the Talend Cloud services to ensure that the service is back to normal.

If you have any questions, please contact our support team at customercare@talend.com.
Jul 22, 11:49 UTC
Identified - The issue has been identified and the fix is being applied.
Jul 22, 11:37 UTC
Investigating - We are currently experiencing a degraded performance for Talend Cloud Data Preparation, Data Stewardship, API Designer, Pipeline Designer and Data Inventory in AWS EU region. We are investigating the issue and will provide an update soon.
Jul 22, 11:06 UTC
Jul 21, 2020
Talend Cloud AWS (APAC) - Talend Data Preperation
Resolved - The issue has been resolved. It could have impacted a very limited number of tenants.

If you have any questions, please contact our Support team at customercare@talend.com.
Jul 21, 22:06 UTC
Monitoring - We have identified the root cause of the issue and applied the fix. The Talend Cloud Data Preparation performance is back to normal; we are monitoring the results.
Jul 21, 17:49 UTC
Update - We are continuing to investigate this issue.
Jul 21, 14:59 UTC
Update - We are continuing to investigate this issue.
Jul 21, 12:22 UTC
Investigating - We are currently experiencing a degraded performance for Talend Cloud Data Preparation in AWS APAC region. We are investigating the issue and will provide an update soon.
Jul 21, 11:03 UTC
Jul 20, 2020

No incidents reported.

← Incident History Powered by Statuspage
Past Talend Cloud Uptimes
May-20Jun-20Jul-20
Talend Cloud AWS US99.991%99.998%100.000%
Talend Cloud AWS EU99.951%99.988%99.917%
Talend Cloud AWS AP99.995%100.000%100.000%
Talend Cloud AZURE US99.979%99.952%99.947%