Application Security
  • Regularly scheduled security audits
  • Regularly scheduled web application penetration tests
  • Public-private key infrastructure with key management and key rotation
  • SSAE 16 SOC 2 Type II certified
  • ISAE 3402 certified
  • Strong encryption of sensitive data at rest
Data Center Security
  • SSAE 16 certified data center
  • Comprehensive and regularly tested Disaster Recovery and Business Continuity plan
  • See the complete list of AWS compliance here
Network Security
  • Runtime environment hardening with restricted network access and security zones
  • Data and network isolation between customers
  • All agent/studio to Cloud communication using SSL/TLS encryption
All Systems Operational
AWS - US East (N. Virginia) Operational
Talend Cloud Public API Operational
Cloud Engine Services Operational
Remote Engine Services Operational
Talend Cloud Data Preparation Operational
Talend Cloud Management Console Operational
Talend Cloud Data Stewardship Operational
Talend Cloud API Designer Operational
Talend Cloud API Tester Operational
Talend Cloud Pipeline Designer Operational
Talend Cloud Data Inventory Operational
AWS - Europe (Frankfurt) Operational
Talend Cloud Public API Operational
Cloud Engine Services Operational
Remote Engine Services Operational
Talend Cloud Data Preparation Operational
Talend Cloud Management Console Operational
Talend Cloud Data Stewardship Operational
Talend Cloud API Designer Operational
Talend Cloud API Tester Operational
Talend Cloud Pipeline Designer Operational
Talend Cloud Data Inventory Operational
AWS - Asia Pacific (Tokyo) Operational
Talend Cloud Public API Operational
Cloud Engine Services Operational
Remote Engine Services Operational
Talend Cloud Data Preparation Operational
Talend Cloud Management Console Operational
Talend Cloud Data Stewardship Operational
Talend Cloud API Designer Operational
Talend Cloud API Tester Operational
Talend Cloud Pipeline Designer Operational
Talend Cloud Data Inventory Operational
AZURE - West US (California) Operational
Cloud Engine Services Operational
Remote Engine Services Operational
Talend Cloud Management Console Operational
Talend Cloud Pipeline Designer Operational
Talend Cloud Public API Operational
Talend Cloud Data Stewardship Operational
Talend Cloud Data Inventory Operational
Talend Cloud Data Preparation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 15, 2021

No incidents reported today.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021
Talend Cloud AWS (US, EU, AP) and Azure (US West) - Talend Cloud Login Failures
Resolved - This incident has been resolved.

If you have any questions, please contact our Support team at customercare@talend.com.
Jun 11, 00:45 UTC
Monitoring - We have restored the services at AWS EU environment and monitoring the results.

If you have any questions, please contact our Support team at customercare@talend.com.
Jun 10, 23:41 UTC
Update - We are continuing to work on restoring the services at AWS EU environment.
Jun 10, 23:18 UTC
Update - We are continuing to work on restoring the services at AWS EU environment.
Jun 10, 21:49 UTC
Identified - A fix has been implemented and we are monitoring the results for the login issues in AWS US, AWS AP and Azure US environments. We are continuing troubleshooting the issues in AWS EU environment.
Jun 10, 21:30 UTC
Investigating - We are currently experiencing a login service disruption for Talend Cloud AWS (US, AP) and Azure West US regions and various services disruption in Talend Cloud AWS EU. Our Cloud Provider (acknowledged by Cloud Provider) has reported an issue. We are working with Cloud Provider Support to restore impacted Talend Cloud services
Jun 10, 20:58 UTC
Jun 10, 2021
Talend Cloud AWS (EU) - Talend Data Inventory, Data Preparation, Pipeline Designer
Resolved - We have experienced a functional degradation on Data Inventory, Data Preparation and Pipeliner Designer at Talend Cloud AWS Europe region on Thu Jun 10 2022, 13:00-15:10 CET (11:00-13:10 UTC). During this time, sample generation feature was not available.

The issue is resolved, Data Inventory, Data Preparation and Pipeliner Designer are functioning correctly. We apologize for the inconvenience.

If you have any questions, please contact our Support team at customercare@talend.com.
Jun 10, 13:00 UTC
Jun 9, 2021
Talend Cloud Azure (West US) - Talend Data Preparation
Resolved - The issue has been resolved. If you have any questions, please contact our support team at customercare@talend.com.
Jun 9, 07:29 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 9, 06:27 UTC
Investigating - We are currently experiencing a service disruption for Talend Data Preparation in Azure West US region. We are investigating the issue and will provide an update soon.
Jun 9, 05:57 UTC
Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021
Talend Cloud AWS US - Login Issue
Resolved - This incident has been resolved.
Jun 5, 19:16 UTC
Monitoring - We have identified a service outage for Talend Cloud apps at AWS US region between 10:03 AM and 10:20 AM EDT (17:03 - 17:20 UTC). During this time, logins to all TC applications were unavailable, but Task/Plan executions and Webhook API calls were working correctly. We have identified the issue, it was caused by underlying Cloud Provider infrastructure.

The issue is resolved, the Talend Cloud services are restored in full scope and functioning correctly. We are monitoring the issue.

If you have any questions, please contact our support team at customercare@talend.com
Jun 5, 18:02 UTC
Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.

Jun 2, 2021

No incidents reported.

Jun 1, 2021

No incidents reported.

← Incident History Powered by Statuspage
Past Talend Cloud Uptimes
Mar-20Apr-21May-21
Talend Cloud AWS US100.000%100.000%100.000%
Talend Cloud AWS EU100.000%100.000%100.000%
Talend Cloud AWS AP100.000%100.000%100.000%
Talend Cloud AZURE US100.000%*100.000%**100.000%
*) this 41 min of downtime are excluded from the monthly SLA as the global Azure outage being the root cause is considered a force majeure in our terms and conditions. If Talend were to include this outage the SLA for month of March would be 99.905%
**) this 50 min of downtime are excluded from the monthly SLA as the global Azure outage being the root cause is considered a force majeure in our terms and conditions. If Talend were to include this outage the SLA for month of April would be 99.884%