Application Security
- Regularly scheduled security audits
- Regularly scheduled web application penetration tests
- Public-private key infrastructure with key management and key rotation
- SSAE 16 SOC 2 Type II certified
- ISAE 3402 certified
- Strong encryption of sensitive data at rest
Data Center Security
- SSAE 16 certified data center
- Comprehensive and regularly tested Disaster Recovery and Business Continuity plan
- See the complete list of AWS compliance here
Network Security
- Runtime environment hardening with restricted network access and security zones
- Data and network isolation between customers
- All agent/studio to Cloud communication using SSL/TLS encryption
Talend Cloud AWS - Europe (Frankfurt) - TMC / Talend Cloud Public API endpoints
Incident
Report for Talend Cloud
Resolved
The issue has been resolved. If you have any questions, please contact our Support team.
Monitoring
We have experienced an issue impacting Talend Cloud AWS Europe (Frankfurt) region from 12:45 UTC / 14:45 CET to 13:03 UTC / 15:03 CET affecting the TMC User Interface, Talend Cloud public API endpoints. The new logins to the TMC User Interface and calls to Talend Cloud Public API endpoints were unavailable; users having an open session at TMC were not impacted. The integration jobs continued to run correctly.
Our team has identified the cause; the fix was implemented and we currently observe signs of improvement. We’ll continue monitoring the results to ensure that Talend Cloud is fully operational and functioning correctly. We invite all customers to check the status of their jobs and relaunch any execution that failed or was not scheduled during this time.
If you have any questions, please contact our Support team.
Our team has identified the cause; the fix was implemented and we currently observe signs of improvement. We’ll continue monitoring the results to ensure that Talend Cloud is fully operational and functioning correctly. We invite all customers to check the status of their jobs and relaunch any execution that failed or was not scheduled during this time.
If you have any questions, please contact our Support team.
This incident affected: AWS - Europe (Frankfurt) (Talend Cloud Public API, Talend Cloud Management Console).