Application Security
- Regularly scheduled security audits
- Regularly scheduled web application penetration tests
- Public-private key infrastructure with key management and key rotation
- SSAE 16 SOC 2 Type II certified
- ISAE 3402 certified
- Strong encryption of sensitive data at rest
Data Center Security
- SSAE 16 certified data center
- Comprehensive and regularly tested Disaster Recovery and Business Continuity plan
- See the complete list of AWS compliance here
Network Security
- Runtime environment hardening with restricted network access and security zones
- Data and network isolation between customers
- All agent/studio to Cloud communication using SSL/TLS encryption
Talend Cloud AWS - Europe (Frankfurt) - Remote Engines for Management Console
Incident
Report for Talend Cloud
Resolved
Between Mon Nov 29 2021 01:14 PM UTC and Tue Nov 30 2021 09:08 AM UTC, we experienced degraded performance on Talend Management Console Logging for Remote Engines with ver. < 2.11.0 in AWS - Europe (Frankfurt) region. The scheduled job executions were not impacted.
The issue has been identified and resolved, the delayed logs were ingested.
We recommend you to upgrade your Remote Engine to the latest version and validate the presence of the logs for your Talend Jobs running on Remote Engines with ver. < 2.11.0. In case the logs are missing, please do restart the Remote Engines.
If you have any questions, please contact our Support team at customercare@talend.com.
The issue has been identified and resolved, the delayed logs were ingested.
We recommend you to upgrade your Remote Engine to the latest version and validate the presence of the logs for your Talend Jobs running on Remote Engines with ver. < 2.11.0. In case the logs are missing, please do restart the Remote Engines.
If you have any questions, please contact our Support team at customercare@talend.com.
This incident affected: AWS - Europe (Frankfurt) (Remote Engine Services).