Application Security
  • Regularly scheduled security audits
  • Regularly scheduled web application penetration tests
  • Public-private key infrastructure with key management and key rotation
  • SSAE 16 SOC 2 Type II certified
  • ISAE 3402 certified
  • Strong encryption of sensitive data at rest
Data Center Security
  • SSAE 16 certified data center
  • Comprehensive and regularly tested Disaster Recovery and Business Continuity plan
  • See the complete list of AWS compliance here
Network Security
  • Runtime environment hardening with restricted network access and security zones
  • Data and network isolation between customers
  • All agent/studio to Cloud communication using SSL/TLS encryption
Talend Cloud AZURE - West US (California) -- Talend Management Console / Remote Engines / Cloud Engines
Incident Report for Talend Cloud
Resolved
This incident has been resolved.

If you have any questions, please contact our support team at customercare@talend.com.
Posted Dec 20, 2022 - 13:37 UTC
Monitoring
A fix has been implemented and we are monitoring the results.

If you have any questions, please contact our support team at customercare@talend.com.
Posted Dec 20, 2022 - 12:35 UTC
Identified
We are experiencing issues with artifacts and logs storage service at Talend Cloud AZURE - West US (California) region. As result, some task execution schedules on Talend Cloud Remote Engines and Cloud Engines may fail. Task execution logs delivery is delayed and could not be accessed from Talend Management Console / Public API at the moment. The Studio "publish to Cloud" function is not working at the moment.

The issue is identified and we're working towards resolution.

If you have any questions, please contact our support team at customercare@talend.com.
Posted Dec 20, 2022 - 11:50 UTC
This incident affected: AZURE - West US (California) (Cloud Engine Services, Remote Engine Services, Talend Cloud Management Console, Talend Cloud Public API).
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Past Talend Cloud Uptimes
Apr-24May-24Jun-24
AWS - US East (N. Virginia)100.000%100.000%100.000%
AWS - Europe (Frankfurt)100.000%100.000%100.000%
AWS - Asia Pacific (Tokyo)100.000%100.000%100.000%
AWS - Asia Pacific (Sydney)100.000%100.000%100.000%
AZURE - West US (California)100.000%100.000%*99.960%
*) this 290 minutes of partial downtime is excluded from the monthly SLA, as the root cause is an Azure infrastructure issue, which is considered force majeure according to our terms and conditions.