Application Security
  • Regularly scheduled security audits
  • Regularly scheduled web application penetration tests
  • Public-private key infrastructure with key management and key rotation
  • SSAE 16 SOC 2 Type II certified
  • ISAE 3402 certified
  • Strong encryption of sensitive data at rest
Data Center Security
  • SSAE 16 certified data center
  • Comprehensive and regularly tested Disaster Recovery and Business Continuity plan
  • See the complete list of AWS compliance here
Network Security
  • Runtime environment hardening with restricted network access and security zones
  • Data and network isolation between customers
  • All agent/studio to Cloud communication using SSL/TLS encryption
Talend Cloud AWS (US) - Talend Cloud Login Failures
Incident Report for Talend Cloud
Resolved
The issue has been resolved. If you have any questions, please contact our support team at customercare@talend.com.
Posted Nov 04, 2022 - 09:46 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 04, 2022 - 08:36 UTC
Identified
The issue has been identified and the fix is being implemented.
Posted Nov 04, 2022 - 08:34 UTC
Investigating
We are currently experiencing a service disruption for Talend Cloud login failures in AWS US region. We are investigating the issue and will provide an update soon.
Posted Nov 04, 2022 - 08:33 UTC
This incident affected: AWS - US East (N. Virginia) (Talend Cloud Data Preparation, Talend Cloud Management Console, Talend Cloud Data Stewardship, Talend Cloud API Designer, Talend Cloud Pipeline Designer, Talend Cloud Data Inventory).
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Past Talend Cloud Uptimes
Aug-23Sep-23Oct-23
AWS - US East (N. Virginia)100.000%100.000%100.000%*
AWS - Europe (Frankfurt)100.000%100.000%100.000%*
AWS - Asia Pacific (Tokyo)100.000%100.000%100.000%*
AWS - Asia Pacific (Sydney)100.000%100.000%100.000%*
AZURE - West US (California)100.000%100.000%99.989%**

*this 23 min of downtime are excluded from the monthly SLA as the global Cloudflare/Auth0 outage being the root cause is considered a force majeure in our terms and conditions. If Talend were to include this outage the SLA for month of October 2023 would be 99.948%.

**this 23 min of downtime are excluded from the monthly SLA as the global Cloudflare/Auth0 outage being the root cause is considered a force majeure in our terms and conditions. If Talend were to include this outage the SLA for month of October 2023 would be 99.935%.