AZURE - West US (California) – Talend Cloud Management Console and Talend Cloud Public API
Incident Report for Talend Cloud
Resolved
This incident has been resolved.

We apologize for the inconvenience and appreciate your patience. We invite all customers to check the status of their plans and to relaunch the configuration operations that failed during this timeframe.

If you have any questions, please contact our support team at customercare@talend.com.
Posted May 30, 2024 - 07:11 UTC
Monitoring
We have applied a fix, and the services are being restored as we currently observe signs of improvement. We’ll continue monitoring the results to ensure that Talend Cloud is fully operational and functioning correctly.

We invite all customers to check the status of their plans and to relaunch the configuration operations that failed during this timeframe.

If you have any questions, please contact our support team at customercare@talend.com.
Posted May 30, 2024 - 05:45 UTC
Update
The issue has been identified and a fix is being implemented.

We appreciate your patience as our team is diligently keeping working with our Cloud Provider to mitigate the issue. We do not have a mitigation ETA time at this point.

If you have any questions, please contact our support team at customercare@talend.com.
Posted May 30, 2024 - 04:55 UTC
Identified
We're currently experiencing an issue affecting the Talend Cloud Management Console and Talend Cloud Public API functionality caused by an outage at our Cloud Provider. Plan execution and Studio Connector functionalities are degraded, customers may experience elevated error rates when using these services. Other functionalities remain operational.

Our team is diligently working with our Cloud Provider to mitigate the issue, but we do not have a mitigation ETA time at this point. We will provide the next update within approximately 60 minutes while the issue is being addressed.

If you have any questions, please contact our support team at customercare@talend.com.
Posted May 30, 2024 - 04:13 UTC
This incident affected: AZURE - West US (California) (Talend Cloud Management Console, Talend Cloud Public API).