Application Security
  • Regularly scheduled security audits
  • Regularly scheduled web application penetration tests
  • Public-private key infrastructure with key management and key rotation
  • SSAE 16 SOC 2 Type II certified
  • ISAE 3402 certified
  • Strong encryption of sensitive data at rest
Data Center Security
  • SSAE 16 certified data center
  • Comprehensive and regularly tested Disaster Recovery and Business Continuity plan
  • See the complete list of AWS compliance here
Network Security
  • Runtime environment hardening with restricted network access and security zones
  • Data and network isolation between customers
  • All agent/studio to Cloud communication using SSL/TLS encryption
AZURE - West US (California) - Talend Management Console
Incident Report for Talend Cloud
Resolved
The issue has been resolved. Schedules between 06:40 AM UTC and 07:04 AM UTC in the Talend Management Console were not triggered. We invite all customers to check the status of their jobs and relaunch any execution that failed or was not scheduled during this time. If you have any questions, please contact our support team at customercare@talend.com.
Posted May 04, 2023 - 07:30 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 04, 2023 - 07:06 UTC
Investigating
We are currently experiencing a service disruption for Talend Cloud Management Console in AZURE - West US (California) region. We are investigating the issue and will provide an update soon.
Posted May 04, 2023 - 07:03 UTC
This incident affected: AZURE - West US (California) (Cloud Engine Services, Remote Engine Services, Talend Cloud Management Console).
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Past Talend Cloud Uptimes
Aug-23Sep-23Oct-23
AWS - US East (N. Virginia)100.000%100.000%100.000%*
AWS - Europe (Frankfurt)100.000%100.000%100.000%*
AWS - Asia Pacific (Tokyo)100.000%100.000%100.000%*
AWS - Asia Pacific (Sydney)100.000%100.000%100.000%*
AZURE - West US (California)100.000%100.000%99.989%**

*this 23 min of downtime are excluded from the monthly SLA as the global Cloudflare/Auth0 outage being the root cause is considered a force majeure in our terms and conditions. If Talend were to include this outage the SLA for month of October 2023 would be 99.948%.

**this 23 min of downtime are excluded from the monthly SLA as the global Cloudflare/Auth0 outage being the root cause is considered a force majeure in our terms and conditions. If Talend were to include this outage the SLA for month of October 2023 would be 99.935%.