Application Security
- Regularly scheduled security audits
- Regularly scheduled web application penetration tests
- Public-private key infrastructure with key management and key rotation
- SSAE 16 SOC 2 Type II certified
- ISAE 3402 certified
- Strong encryption of sensitive data at rest
Data Center Security
- SSAE 16 certified data center
- Comprehensive and regularly tested Disaster Recovery and Business Continuity plan
- See the complete list of AWS compliance here
Network Security
- Runtime environment hardening with restricted network access and security zones
- Data and network isolation between customers
- All agent/studio to Cloud communication using SSL/TLS encryption
Talend Cloud Management Console metrics in all regions
Incident
Report for Talend Cloud
Resolved
We experienced a functional degradation in Talend Cloud Management Console metrics across all regions from 14:50 UTC to 16:05 UTC. However, TMC executions were not impacted. Job component metrics from executed jobs were not able to be sent to Talend Cloud between 14:49 UTC and 14:58 UTC, and then between 15:09 UTC and 15:18 UTC. Unfortunately, all metrics generated during these periods have been lost. The API and UI related to the metrics view were unavailable throughout the incident. Fortunately, all services are now functional.
The issue has been resolved. If you have any questions, please contact our support team at customercare@talend.com.
The issue has been resolved. If you have any questions, please contact our support team at customercare@talend.com.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
The issue has been identified and the fix is being implemented.
Investigating
We are currently experiencing a functional degradation for Talend Cloud Management Console metrics in all regions. TMC executions are not impacted. We are investigating the issue and will provide an update soon.
This incident affected: AZURE - West US (California) (Talend Cloud Management Console), AWS - Asia Pacific (Tokyo) (Talend Cloud Management Console), AWS - Asia Pacific (Sydney) (Talend Cloud Management Console), AWS - Europe (Frankfurt) (Talend Cloud Management Console), and AWS - US East (N. Virginia) (Talend Cloud Management Console).