Application Security
- Regularly scheduled security audits
- Regularly scheduled web application penetration tests
- Public-private key infrastructure with key management and key rotation
- SSAE 16 SOC 2 Type II certified
- ISAE 3402 certified
- Strong encryption of sensitive data at rest
Data Center Security
- SSAE 16 certified data center
- Comprehensive and regularly tested Disaster Recovery and Business Continuity plan
- See the complete list of AWS compliance here
Network Security
- Runtime environment hardening with restricted network access and security zones
- Data and network isolation between customers
- All agent/studio to Cloud communication using SSL/TLS encryption
Talend Cloud — All regions — Talend Cloud Login Failures
Incident
Report for Talend Cloud
Resolved
The issue has been resolved. If you have any questions, please contact our support team at customercare@talend.com.
Monitoring
We experienced service unavailability for Talend Cloud logins across all regions. Logins were not available on Oct 30 2023, 19:57 UTC to 20:20 UTC. Already opened user sessions, job executions at Remote Engines / Cloud Engines, WebHook and API endpoints were NOT impacted.
The issue was caused by underlying Cloud service provider outage. The issue is resolved and the service is back to normal.
If you have any questions, please contact our support team at customercare@talend.com.
The issue was caused by underlying Cloud service provider outage. The issue is resolved and the service is back to normal.
If you have any questions, please contact our support team at customercare@talend.com.
This incident affected: AZURE - West US (California) (Talend Cloud Management Console, Talend Cloud Pipeline Designer, Talend Cloud Data Stewardship, Talend Cloud Data Inventory, Talend Cloud Data Preparation, Talend Cloud API Designer), AWS - Asia Pacific (Tokyo) (Talend Cloud Data Preparation, Talend Cloud Management Console, Talend Cloud Data Stewardship, Talend Cloud API Designer, Talend Cloud Pipeline Designer, Talend Cloud Data Inventory), AWS - Asia Pacific (Sydney) (Talend Cloud Data Preparation, Talend Cloud Management Console, Talend Cloud Data Stewardship, Talend Cloud API Designer, Talend Cloud Pipeline Designer, Talend Cloud Data Inventory), AWS - Europe (Frankfurt) (Talend Cloud Data Preparation, Talend Cloud Management Console, Talend Cloud Data Stewardship, Talend Cloud API Designer, Talend Cloud Pipeline Designer, Talend Cloud Data Inventory), and AWS - US East (N. Virginia) (Talend Cloud Data Preparation, Talend Cloud Management Console, Talend Cloud Data Stewardship, Talend Cloud API Designer, Talend Cloud Pipeline Designer, Talend Cloud Data Inventory).