Application Security
- Regularly scheduled security audits
- Regularly scheduled web application penetration tests
- Public-private key infrastructure with key management and key rotation
- SSAE 16 SOC 2 Type II certified
- ISAE 3402 certified
- Strong encryption of sensitive data at rest
Data Center Security
- SSAE 16 certified data center
- Comprehensive and regularly tested Disaster Recovery and Business Continuity plan
- See the complete list of AWS compliance here
Network Security
- Runtime environment hardening with restricted network access and security zones
- Data and network isolation between customers
- All agent/studio to Cloud communication using SSL/TLS encryption
Talend Cloud AWS - US East (N. Virginia) - Cloud Engines for Management Console
Incident
Report for Talend Cloud
Resolved
This incident has been resolved.
Monitoring
Our Cloud Provider implemented a fix and the logs for Remote Engines with ver. < 2.11.0 in AWS - US (N. Virginia) region are coming back.
The issue has been identified and resolved. We are monitoring closely the situation. If you have any questions, please contact our Support team at customercare@talend.com.
The issue has been identified and resolved. We are monitoring closely the situation. If you have any questions, please contact our Support team at customercare@talend.com.
Update
We are experiencing degraded performance on Talend Management Console Logging for Remote Engines with ver. < 2.11.0 in AWS - US (N. Virginia) region caused by underlying Cloud service provider infrastructure. We are continuing to work with Cloud service provider to resolve this issue.
If you have any questions, please contact our support team at customercare@talend.com.
If you have any questions, please contact our support team at customercare@talend.com.
Update
We are continuing to work with Cloud service provider to resolve this issue.
If you have any questions, please contact our support team at customercare@talend.com.
If you have any questions, please contact our support team at customercare@talend.com.
Update
We are continuing to work with Cloud service provider to resolve this issue.
If you have any questions, please contact our support team at customercare@talend.com.
If you have any questions, please contact our support team at customercare@talend.com.
Identified
We are experiencing issues with starting new Cloud Engines due to an outage of our Cloud service provider. We are working with them to resolve the issue.
This incident affected: AWS - US East (N. Virginia) (Cloud Engine Services, Remote Engine Services).