The issue has been resolved. As not all jobs failed during the time of the incident, we invite all customers to check the status of their jobs and to relaunch the execution that failed during this timeframe. If you have any questions, please contact our support team at email@example.com.
Posted Aug 10, 2022 - 18:06 UTC
A fix has been implemented and we are monitoring the results.
Posted Aug 10, 2022 - 17:51 UTC
The issue has been identified and the fix is being implemented.
Posted Aug 10, 2022 - 17:48 UTC
We are currently experiencing a major outage for Talend Cloud in Azure West US region. We are investigating the issue and will provide an update soon.
Posted Aug 10, 2022 - 17:10 UTC
This incident affected: AZURE - West US (California) (Cloud Engine Services, Remote Engine Services, Talend Cloud Management Console, Talend Cloud Pipeline Designer, Talend Cloud Public API, Talend Cloud Data Stewardship, Talend Cloud Data Inventory, Talend Cloud Data Preparation).
* SLA for September: this 17 min of downtime are excluded from the monthly SLA as AZURE AKS nodes being the root cause is considered a force majeure in our terms and conditions. If Talend were to include this outage the SLA for month of September would be 99.961%.