Application Security
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  • Regularly scheduled web application penetration tests
  • Public-private key infrastructure with key management and key rotation
  • SSAE 16 SOC 2 Type II certified
  • ISAE 3402 certified
  • Strong encryption of sensitive data at rest
Data Center Security
  • SSAE 16 certified data center
  • Comprehensive and regularly tested Disaster Recovery and Business Continuity plan
  • See the complete list of AWS compliance here
Network Security
  • Runtime environment hardening with restricted network access and security zones
  • Data and network isolation between customers
  • All agent/studio to Cloud communication using SSL/TLS encryption
AZURE - West US (California) - Talend Cloud Login Failures
Incident Report for Talend Cloud
Resolved
The issue has been resolved. If you have any questions, please contact our support team at customercare@talend.com.
Posted Apr 27, 2023 - 14:36 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 27, 2023 - 13:56 UTC
Investigating
We are currently experiencing a service disruption with Talend Cloud logins in AZURE - West US (California) region. We are investigating the issue and will provide an update soon.
Posted Apr 27, 2023 - 13:54 UTC
This incident affected: AZURE - West US (California) (Talend Cloud Management Console, Talend Cloud Pipeline Designer, Talend Cloud Public API, Talend Cloud Data Stewardship, Talend Cloud Data Inventory, Talend Cloud Data Preparation, Talend Cloud API Designer).
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Past Talend Cloud Uptimes
Aug-23Sep-23Oct-23
AWS - US East (N. Virginia)100.000%100.000%100.000%*
AWS - Europe (Frankfurt)100.000%100.000%100.000%*
AWS - Asia Pacific (Tokyo)100.000%100.000%100.000%*
AWS - Asia Pacific (Sydney)100.000%100.000%100.000%*
AZURE - West US (California)100.000%100.000%99.989%**

*this 23 min of downtime are excluded from the monthly SLA as the global Cloudflare/Auth0 outage being the root cause is considered a force majeure in our terms and conditions. If Talend were to include this outage the SLA for month of October 2023 would be 99.948%.

**this 23 min of downtime are excluded from the monthly SLA as the global Cloudflare/Auth0 outage being the root cause is considered a force majeure in our terms and conditions. If Talend were to include this outage the SLA for month of October 2023 would be 99.935%.