Application Security
- Regularly scheduled security audits
- Regularly scheduled web application penetration tests
- Public-private key infrastructure with key management and key rotation
- SSAE 16 SOC 2 Type II certified
- ISAE 3402 certified
- Strong encryption of sensitive data at rest
Data Center Security
- SSAE 16 certified data center
- Comprehensive and regularly tested Disaster Recovery and Business Continuity plan
- See the complete list of AWS compliance here
Network Security
- Runtime environment hardening with restricted network access and security zones
- Data and network isolation between customers
- All agent/studio to Cloud communication using SSL/TLS encryption
Talend Cloud AWS (EU) -- Missed task executions
Incident
Report for Talend Cloud
Resolved
The issue is resolved. The Cloud Engine / Remote Engine services are fully operational.
If you have any questions, please contact our support team at customercare@talend.com.
If you have any questions, please contact our support team at customercare@talend.com.
Monitoring
The issue has been identified and resolved. We are currently monitoring the Cloud Engine / Remote Engine services to ensure that it is back to normal.
The jobs scheduled to run between Fri Sep 27 2019, 16:35 CEST and Sat Sep 28 2019, 00:30 CEST were missed; the job status in UI interface will be displayed as RUNNING till Mon Sep 30 2019. You have to reschedule these jobs manually.
Any change in the schedules between Fri Sep 27 2019, 12:45 CEST and Sat Sep 28 2019, 00:30 CEST was lost.
If you have any questions, please contact our support team at customercare@talend.com.
The jobs scheduled to run between Fri Sep 27 2019, 16:35 CEST and Sat Sep 28 2019, 00:30 CEST were missed; the job status in UI interface will be displayed as RUNNING till Mon Sep 30 2019. You have to reschedule these jobs manually.
Any change in the schedules between Fri Sep 27 2019, 12:45 CEST and Sat Sep 28 2019, 00:30 CEST was lost.
If you have any questions, please contact our support team at customercare@talend.com.
Identified
The issue has been identified and we're working on resolution.
If you have any questions, please contact our support team at customercare@talend.com.
If you have any questions, please contact our support team at customercare@talend.com.
Investigating
We are experiencing missed task execution schedules on Talend Cloud Remote Engines and Cloud Engines at Talend Cloud AWS (EU) region since 16:35 CEST (14:35 UTC). We are working to identify and resolve the issue.
If you have any questions, please contact our support team at customercare@talend.com.
If you have any questions, please contact our support team at customercare@talend.com.
This incident affected: AWS - Europe (Frankfurt) (Cloud Engine Services, Remote Engine Services).