Application Security
- Regularly scheduled security audits
- Regularly scheduled web application penetration tests
- Public-private key infrastructure with key management and key rotation
- SSAE 16 SOC 2 Type II certified
- ISAE 3402 certified
- Strong encryption of sensitive data at rest
Data Center Security
- SSAE 16 certified data center
- Comprehensive and regularly tested Disaster Recovery and Business Continuity plan
- See the complete list of AWS compliance here
Network Security
- Runtime environment hardening with restricted network access and security zones
- Data and network isolation between customers
- All agent/studio to Cloud communication using SSL/TLS encryption
TMC notification email delays
Incident
Report for Talend Cloud
Resolved
This issue has been resolved and services are operating normally. If you have any questions, please contact our support team at customercare@talend.com.
Update
We are continuing to monitor for any further issues.
Monitoring
Our third party vendor, Sendgrid, has recovered the impacted services. We are currently monitoring our applications to ensure that the service is back to normal.
If you have any questions, please contact our support team at customercare@talend.com.
If you have any questions, please contact our support team at customercare@talend.com.
Identified
Customers may be experiencing issues with TMC notification email delays because of an issue with our third party vendor Sendgrid. You can stay up to date on this incident here: https://status.sendgrid.com/incidents/c2k6nqpr9t7p
This incident affected: AZURE - West US (California) (Talend Cloud Management Console), AWS - Asia Pacific (Tokyo) (Talend Cloud Management Console), AWS - Europe (Frankfurt) (Talend Cloud Management Console), and AWS - US East (N. Virginia) (Talend Cloud Management Console).