Application Security
- Regularly scheduled security audits
- Regularly scheduled web application penetration tests
- Public-private key infrastructure with key management and key rotation
- SSAE 16 SOC 2 Type II certified
- ISAE 3402 certified
- Strong encryption of sensitive data at rest
Data Center Security
- SSAE 16 certified data center
- Comprehensive and regularly tested Disaster Recovery and Business Continuity plan
- See the complete list of AWS compliance here
Network Security
- Runtime environment hardening with restricted network access and security zones
- Data and network isolation between customers
- All agent/studio to Cloud communication using SSL/TLS encryption
Remote Engine Services in Talend Cloud US datacenter
Incident
Report for Talend Cloud
Resolved
We have resolved the issue. Remote Engine Services in US data center have been restored to normal service. If you have any questions, please contact Talend support at customercare@talend.com.
Update
On Monday July 2nd between 8am UTC and 8:40am UTC we applied corrective actions addressing the degraded performance of the Remote Engine Services. Talend continues to monitor production operations.
If you continue to face the issue, Talend recommends you to apply the workaround one more time. In case you need assistance do not hesitate to contact Technical Support at customercare@talend.com.
We apologize for the inconvenience.
If you continue to face the issue, Talend recommends you to apply the workaround one more time. In case you need assistance do not hesitate to contact Technical Support at customercare@talend.com.
We apologize for the inconvenience.
Monitoring
On Monday July 2nd between 8am UTC and 8:40am UTC we applied corrective actions addressing the degraded performance of the Remote Engine Services. Talend continues to monitor production operations.
If you continue to face the issue, Talend recommends you to apply the workaround one more time. In case you need assistance do not hesitate to contact Technical Support at customercare@talend.com.
We apologize for the inconvenience.
If you continue to face the issue, Talend recommends you to apply the workaround one more time. In case you need assistance do not hesitate to contact Technical Support at customercare@talend.com.
We apologize for the inconvenience.
Update
We are continuing to investigate this issue.
Update
We are experiencing interruption for the Remote Engine Service in the US Data Center. Flows are not properly deployed with 502 errors in the Apache Karaf container logs. If you are facing this problem, the workaround is to re-install and re-pair the Remote Engine as explained here.
Do not hesitate to contact Technical Support at customercare@talend.com if you need additional help.
We apologize for the inconvenience and are working around the clock to address the situation
Do not hesitate to contact Technical Support at customercare@talend.com if you need additional help.
We apologize for the inconvenience and are working around the clock to address the situation
Investigating
We’re currently experiencing interruption for Remote Engine Services in US data center. We are working on it and expect to have it resolved soon. We apologize for the inconvenience.
This incident affected: AWS - US East (N. Virginia) (Remote Engine Services).