Remote Engine Services in Talend Cloud US datacenter
Incident Report for Talend Cloud
Resolved
We have resolved the issue. Remote Engine Services in US data center have been restored to normal service. If you have any questions, please contact Talend support at customercare@talend.com.
Posted 5 months ago. Jul 05, 2018 - 20:52 UTC
Update
On Monday July 2nd between 8am UTC and 8:40am UTC we applied corrective actions addressing the degraded performance of the Remote Engine Services. Talend continues to monitor production operations.
If you continue to face the issue, Talend recommends you to apply the workaround one more time. In case you need assistance do not hesitate to contact Technical Support at customercare@talend.com.
We apologize for the inconvenience.
Posted 5 months ago. Jul 02, 2018 - 14:53 UTC
Monitoring
On Monday July 2nd between 8am UTC and 8:40am UTC we applied corrective actions addressing the degraded performance of the Remote Engine Services. Talend continues to monitor production operations.
If you continue to face the issue, Talend recommends you to apply the workaround one more time. In case you need assistance do not hesitate to contact Technical Support at customercare@talend.com.
We apologize for the inconvenience.
Posted 5 months ago. Jul 02, 2018 - 09:27 UTC
Update
We are continuing to investigate this issue.
Posted 6 months ago. Jun 27, 2018 - 16:55 UTC
Update
We are experiencing interruption for the Remote Engine Service in the US Data Center. Flows are not properly deployed with 502 errors in the Apache Karaf container logs. If you are facing this problem, the workaround is to re-install and re-pair the Remote Engine as explained here.
Do not hesitate to contact Technical Support at customercare@talend.com if you need additional help.
We apologize for the inconvenience and are working around the clock to address the situation
Posted 6 months ago. Jun 27, 2018 - 14:40 UTC
Investigating
We’re currently experiencing interruption for Remote Engine Services in US data center. We are working on it and expect to have it resolved soon. We apologize for the inconvenience.
Posted 6 months ago. Jun 27, 2018 - 02:51 UTC
This incident affected: US (Remote Engine Services).