Application Security
- Regularly scheduled security audits
- Regularly scheduled web application penetration tests
- Public-private key infrastructure with key management and key rotation
- SSAE 16 SOC 2 Type II certified
- ISAE 3402 certified
- Strong encryption of sensitive data at rest
Data Center Security
- SSAE 16 certified data center
- Comprehensive and regularly tested Disaster Recovery and Business Continuity plan
- See the complete list of AWS compliance here
Network Security
- Runtime environment hardening with restricted network access and security zones
- Data and network isolation between customers
- All agent/studio to Cloud communication using SSL/TLS encryption
Talend Cloud AWS (US, EU, AP) and Azure (US West) - Talend Cloud Login Failures
Incident
Report for Talend Cloud
Resolved
This incident has been resolved.
If you have any questions, please contact our Support team at customercare@talend.com.
If you have any questions, please contact our Support team at customercare@talend.com.
Monitoring
We have restored the services at AWS EU environment and monitoring the results.
If you have any questions, please contact our Support team at customercare@talend.com.
If you have any questions, please contact our Support team at customercare@talend.com.
Update
We are continuing to work on restoring the services at AWS EU environment.
Update
We are continuing to work on restoring the services at AWS EU environment.
Identified
A fix has been implemented and we are monitoring the results for the login issues in AWS US, AWS AP and Azure US environments. We are continuing troubleshooting the issues in AWS EU environment.
Investigating
We are currently experiencing a login service disruption for Talend Cloud AWS (US, AP) and Azure West US regions and various services disruption in Talend Cloud AWS EU. Our Cloud Provider (acknowledged by Cloud Provider) has reported an issue. We are working with Cloud Provider Support to restore impacted Talend Cloud services
This incident affected: AWS - Asia Pacific (Tokyo) (Talend Cloud Public API, Talend Cloud Data Preparation, Talend Cloud Management Console, Talend Cloud Data Stewardship, Talend Cloud API Designer, Talend Cloud Pipeline Designer, Talend Cloud Data Inventory), AZURE - West US (California) (Talend Cloud Management Console, Talend Cloud Pipeline Designer, Talend Cloud Public API, Talend Cloud Data Stewardship, Talend Cloud Data Inventory, Talend Cloud Data Preparation), AWS - US East (N. Virginia) (Talend Cloud Public API, Talend Cloud Data Preparation, Talend Cloud Management Console, Talend Cloud Data Stewardship, Talend Cloud API Designer, Talend Cloud Pipeline Designer, Talend Cloud Data Inventory), and AWS - Europe (Frankfurt) (Talend Cloud Public API, Cloud Engine Services, Remote Engine Services, Talend Cloud Data Preparation, Talend Cloud Management Console, Talend Cloud Data Stewardship, Talend Cloud API Designer, Talend Cloud API Tester, Talend Cloud Pipeline Designer, Talend Cloud Data Inventory).