Talend Cloud AWS (EU) -- Degraded Performance
Incident Report for Talend Cloud
Resolved
The issue has been resolved, the delayed logs are ingested.

We recommend you to upgrade your Remote Engine to the latest version and validate the presence of the logs for your Talend Jobs running on Remote Engines with ver. < 2.11.0. In case the logs are missing, please do restart the Remote Engines.

If you have any questions, please contact our Support team at customercare@talend.com.
Posted Dec 20, 2021 - 14:24 UTC
Monitoring
The issue has been resolved, the delayed logs are being ingested.

We recommend you to upgrade your Remote Engine to the latest version and validate the presence of the logs for your Talend Jobs running on Remote Engines with ver. < 2.11.0. In case the logs are missing, please do restart the Remote Engines.

If you have any questions, please contact our Support team at customercare@talend.com.
Posted Dec 20, 2021 - 13:34 UTC
Identified
We are currently experiencing log delivery delays for Talend Cloud Remote Engines ver. < 2.11.0 in AWS EU region. The scheduled job executions are not impacted.

The issue has been identified; we are working on the troubleshooting and will provide an update soon.

If you have any questions, please contact our support team at customercare@talend.com.
Posted Dec 20, 2021 - 13:02 UTC
This incident affected: AWS - Europe (Frankfurt) (Remote Engine Services).