Application Security
- Regularly scheduled security audits
- Regularly scheduled web application penetration tests
- Public-private key infrastructure with key management and key rotation
- SSAE 16 SOC 2 Type II certified
- ISAE 3402 certified
- Strong encryption of sensitive data at rest
Data Center Security
- SSAE 16 certified data center
- Comprehensive and regularly tested Disaster Recovery and Business Continuity plan
- See the complete list of AWS compliance here
Network Security
- Runtime environment hardening with restricted network access and security zones
- Data and network isolation between customers
- All agent/studio to Cloud communication using SSL/TLS encryption
AWS - Asia Pacific (Sydney)
Incident
Report for Talend Cloud
Resolved
Some tasks or plans scheduled to be started during the incident period may be skipped. The skipped executions will not be tagged as failed since they are simply not started. For this reason, customers are asked to check the execution status of their tasks and plans to ensure that all important ones are not skipped, or start them manually if necessary.
The issue has been resolved. If you have any questions, please contact our support team at customercare@talend.com.
The issue has been resolved. If you have any questions, please contact our support team at customercare@talend.com.
Monitoring
We experienced an outage of Talend Cloud in the AWS - Asia Pacific (Sydney) region. The applications were not operational and TMC did not trigger new flow executions. A fix has been implemented and we are monitoring the results.
This incident affected: AWS - Asia Pacific (Sydney) (Talend Cloud Public API, Cloud Engine Services, Remote Engine Services, Talend Cloud Data Preparation, Talend Cloud Management Console, Talend Cloud Data Stewardship, Talend Cloud API Designer, Talend Cloud API Tester, Talend Cloud Pipeline Designer, Talend Cloud Data Inventory).