Some tasks or plans scheduled to be started during the incident period may be skipped. The skipped executions will not be tagged as failed since they are simply not started. For this reason, customers are asked to check the execution status of their tasks and plans to ensure that all important ones are not skipped, or start them manually if necessary. The issue has been resolved. If you have any questions, please contact our support team at email@example.com.
Posted Jun 24, 2022 - 03:40 UTC
We experienced an outage of Talend Cloud in the AWS - Asia Pacific (Sydney) region. The applications were not operational and TMC did not trigger new flow executions. A fix has been implemented and we are monitoring the results.
Posted Jun 24, 2022 - 03:13 UTC
This incident affected: AWS - Asia Pacific (Sydney) (Talend Cloud Public API, Cloud Engine Services, Remote Engine Services, Talend Cloud Data Preparation, Talend Cloud Management Console, Talend Cloud Data Stewardship, Talend Cloud API Designer, Talend Cloud API Tester, Talend Cloud Pipeline Designer, Talend Cloud Data Inventory).
* SLA for September: this 17 min of downtime are excluded from the monthly SLA as AZURE AKS nodes being the root cause is considered a force majeure in our terms and conditions. If Talend were to include this outage the SLA for month of September would be 99.961%.