Application Security
- Regularly scheduled security audits
- Regularly scheduled web application penetration tests
- Public-private key infrastructure with key management and key rotation
- SSAE 16 SOC 2 Type II certified
- ISAE 3402 certified
- Strong encryption of sensitive data at rest
Data Center Security
- SSAE 16 certified data center
- Comprehensive and regularly tested Disaster Recovery and Business Continuity plan
- See the complete list of AWS compliance here
Network Security
- Runtime environment hardening with restricted network access and security zones
- Data and network isolation between customers
- All agent/studio to Cloud communication using SSL/TLS encryption
Talend Cloud Azure (US West) - Talend Cloud Login Failures
Incident
Report for Talend Cloud
Resolved
The issue has been resolved. If you have any questions, please contact our support team at customercare@talend.com.
Monitoring
Talend's Cloud Provider has mitigated the issue at Cloud Provider infrastructure, and we're observing improvement in Talend Cloud services availability. We're keeping working with Cloud Provider support and monitoring Talend Cloud services.
We recommend our customers to check their Task/Plan execution status and relaunch them if needed.
If you have any questions, please contact our support team at customercare@talend.com.
We recommend our customers to check their Task/Plan execution status and relaunch them if needed.
If you have any questions, please contact our support team at customercare@talend.com.
Update
We're observing intermittent DNS resolution problems for Talend Cloud West US endpoints, following the issue at Cloud Provider infrastructure. It may result in intermittent connectivity issues to Talend Cloud applications (Talend Cloud Login, Management Console, Data Inventory, Data Preparation, Pipeline Designer, API), as well as Task/Plan execution delays or missed executions. We are working with Cloud Provider support towards resolution.
If you experience connectivity issues, please try to refresh the page in browser. We recommend our customers to check their Task/Plan execution status and relaunch them if needed.
If you have any questions, please contact our support team at customercare@talend.com.
If you experience connectivity issues, please try to refresh the page in browser. We recommend our customers to check their Task/Plan execution status and relaunch them if needed.
If you have any questions, please contact our support team at customercare@talend.com.
Identified
We're experiencing an issue with our Cloud Provider infrastructure (acknowledged by Cloud Provider). We are working with Cloud Provider Support to restore impacted Talend Cloud services.
If you have any questions, please contact our support team at customercare@talend.com.
If you have any questions, please contact our support team at customercare@talend.com.
Update
We are continuing to investigate this issue.
Investigating
We are currently experiencing a service disruption for Talend Cloud login failures in Azure West US region. We are investigating the issue and will provide an update soon.
This incident affected: AZURE - West US (California) (Cloud Engine Services, Remote Engine Services, Talend Cloud Management Console, Talend Cloud Pipeline Designer, Talend Cloud Public API, Talend Cloud Data Stewardship, Talend Cloud Data Inventory, Talend Cloud Data Preparation).