Application Security
- Regularly scheduled security audits
- Regularly scheduled web application penetration tests
- Public-private key infrastructure with key management and key rotation
- SSAE 16 SOC 2 Type II certified
- ISAE 3402 certified
- Strong encryption of sensitive data at rest
Data Center Security
- SSAE 16 certified data center
- Comprehensive and regularly tested Disaster Recovery and Business Continuity plan
- See the complete list of AWS compliance here
Network Security
- Runtime environment hardening with restricted network access and security zones
- Data and network isolation between customers
- All agent/studio to Cloud communication using SSL/TLS encryption
Talend Cloud AWS (AP) -- Missed task executions
Incident
Report for Talend Cloud
Resolved
The issue is resolved. The Cloud Engine / Remote Engine services are fully operational.
The majority of Tasks and Jobs scheduled to run between 10:25 PM JST / 13:25 UTC and 11:44 PM JST / 14:44 UTC were missed and are marked as failed. Please check the Task Run History for those Tasks and Jobs and rerun them if needed.
If you have any questions, please contact our support team at customercare@talend.com.
The majority of Tasks and Jobs scheduled to run between 10:25 PM JST / 13:25 UTC and 11:44 PM JST / 14:44 UTC were missed and are marked as failed. Please check the Task Run History for those Tasks and Jobs and rerun them if needed.
If you have any questions, please contact our support team at customercare@talend.com.
Monitoring
The issue has been identified and resolved. We are currently monitoring the Cloud Engine / Remote Engine services to ensure that it is back to normal.
If you have any questions, please contact our support team at customercare@talend.com.
If you have any questions, please contact our support team at customercare@talend.com.
Investigating
We are experiencing missed task execution schedules on Talend Cloud Remote Engines and Cloud Engines at Talend Cloud AWS (AP) region since 10:25 PM JST / 13:25 UTC. We are working to identify and resolve the issue.
If you have any questions, please contact our support team at customercare@talend.com.
If you have any questions, please contact our support team at customercare@talend.com.
This incident affected: AWS - Asia Pacific (Tokyo) (Cloud Engine Services, Remote Engine Services).