Application Security
- Regularly scheduled security audits
- Regularly scheduled web application penetration tests
- Public-private key infrastructure with key management and key rotation
- SSAE 16 SOC 2 Type II certified
- ISAE 3402 certified
- Strong encryption of sensitive data at rest
Data Center Security
- SSAE 16 certified data center
- Comprehensive and regularly tested Disaster Recovery and Business Continuity plan
- See the complete list of AWS compliance here
Network Security
- Runtime environment hardening with restricted network access and security zones
- Data and network isolation between customers
- All agent/studio to Cloud communication using SSL/TLS encryption
Talend Cloud AWS (APAC) - Remote Engines for Management Console
Incident
Report for Talend Cloud
Resolved
*** Call to action for Talend Cloud AWS Asia Pacific Customers Only ***
Following AWS Asia Pacific infrastructure incident which occurred on Thu Oct 22nd 2020 at 03:05 UTC, we recommend for our customers accessing the AWS AP region to validate the presence of the logs for their Talend Jobs, running on their Remote Engine.
In case the logs are missing, please do restart the Remote Engines.
This 3-min unavailability of Talend Cloud services prevented some of Remote Engines to deliver the logs to Talend Cloud. The RE logs are buffered and will be delivered progressively to Talend Cloud after Remote Engine is restarted.
Log delivery from Cloud Engines has been not impacted.
If you have any questions, please contact our support team at customercare@talend.com.
Following AWS Asia Pacific infrastructure incident which occurred on Thu Oct 22nd 2020 at 03:05 UTC, we recommend for our customers accessing the AWS AP region to validate the presence of the logs for their Talend Jobs, running on their Remote Engine.
In case the logs are missing, please do restart the Remote Engines.
This 3-min unavailability of Talend Cloud services prevented some of Remote Engines to deliver the logs to Talend Cloud. The RE logs are buffered and will be delivered progressively to Talend Cloud after Remote Engine is restarted.
Log delivery from Cloud Engines has been not impacted.
If you have any questions, please contact our support team at customercare@talend.com.
This incident affected: AWS - Asia Pacific (Tokyo) (Remote Engine Services).